FAQ

Where do you ship?

We currently ship within Canada only.

How long does shipping take?

Most orders arrive within 5–10 business days depending on province.

Where do orders ship from?

Orders are shipped from Ontario, Canada.

Will I receive tracking information?

Yes. Tracking information is provided once your order has been processed and shipped.

How can I contact support?

You can contact our support team anytime at support@1stoplawns.ca.

How quickly do you respond to inquiries?

We typically respond to customer inquiries within 24–48 business hours.

Can I return products?

Please review our Refund Policy page for information regarding returns, damaged shipments, and order issues.

Are these products safe for residential lawns?

Products should always be used strictly according to the manufacturer’s label directions and local regulations.

Do you offer local pickup?

At this time, we do not offer local pickup.